Shipping Policy

Shipping locations

The Pink Bookmark currently ships to:

  • The Netherlands

  • Belgium

  • Germany

For other countries, please contact us at admin@thepinkbookmark.com before placing your order.

Processing time

As a small business, all orders are processed within 7 business days, excluding Sundays  and public holidays.

Please note:

  • During launches, pre-orders or high-demand periods, processing times may be longer.

  • You will receive a confirmation email once your order has been shipped.

Shipping methods and delivery times

Orders are shipped using reliable carriers, like DHL and PostNL.

Estimated delivery times after shipment:

  • Netherlands: 1–2 business days

  • Belgium: 2–3 business days

  • Germany: 2–4 business days

Delivery times are estimates and may vary due to carrier delays or external factors beyond our control.

Shipping costs

Shipping costs are calculated at checkout and depend on the delivery location and the size and weight of the order.
All applicable shipping fees are displayed before completing the purchase.

Track and Trace

Once your order has been shipped, you will receive a Track and Trace link by email.

Packaging

All orders are carefully packed to ensure safe delivery.

Delays or issues

If your order has not arrived within the estimated delivery time, please contact us at admin@thepinkbookmark.com.

Incorrect address

Customers are responsible for providing a correct and complete shipping address.
The Pink Bookmark is not liable for orders lost or delayed due to incorrect or incomplete address details provided by the customer.

Contact

For questions regarding shipping or delivery, please contact:
admin@thepinkbookmark.com