Privacy Policy

1. Introduction

The Pink Bookmark respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the General Data Protection Regulation (GDPR / AVG) and applicable Dutch legislation.

2. Personal data we collect

We may collect and process the following personal data:

  • First and last name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Account information (if you create an account)

  • Order history

  • IP address and basic website usage data (for security and analytics purposes)

3. Purpose of data processing

Your personal data is processed for the following purposes:

  • Processing and delivering orders

  • Communicating about your order or account

  • Providing customer support

  • Complying with legal and administrative obligations

  • Improving our website and services

We only process personal data when there is a lawful basis, such as performance of a contract, legal obligation, or your consent.

4. Sharing personal data with third parties

The Pink Bookmark does not sell or share your personal data with third parties for commercial purposes.

Your data is only shared with third parties when necessary, specifically:

  • Shipping and logistics partners, solely for the purpose of delivering your order

  • Payment service providers, for processing payments securely

  • IT or hosting providers, where required for website functionality

All third parties are required to handle your data in compliance with GDPR regulations.

5. Data retention

We do not retain personal data longer than necessary.

  • Order and invoice data are stored for 7 years, in accordance with Dutch tax regulations

  • Account data is stored as long as your account remains active

  • Customer service correspondence is retained for a reasonable period to handle inquiries properly

Once data is no longer required, it is securely deleted or anonymised.

6. Data security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.

7. Data breaches

In the event of a personal data breach, The Pink Bookmark will:

  • Take immediate measures to limit the breach

  • Assess the risks involved

  • Notify the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) where required

  • Inform affected individuals if the breach is likely to result in a high risk to their rights and freedoms

8. Your rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your personal data

  • Restrict or object to data processing

  • Request data portability

Requests can be submitted by email to admin@thepinkbookmark.com.
We will respond within the statutory period.

9. Account deletion

If you wish to delete your account and personal data, please send a request to:
admin@thepinkbookmark.com

We will process your request in accordance with legal retention obligations.

10. Cookies

Our website uses cookies necessary for proper functioning and performance.
Where required, consent is requested before placing non-essential cookies.

11. Changes to this Privacy Policy

The Pink Bookmark reserves the right to amend this Privacy Policy at any time.
The most recent version will always be available on our website.

12. Contact

For questions or requests regarding this Privacy Policy or the processing of personal data, please contact:
admin@thepinkbookmark.com