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    Frequently Asked Questions

    You can contact us through our Contact Form on this page or email us at info@thepinkbookmark.com. Our team responds within 48 hours

    As a small business, we process orders within 5–7 business days, excluding weekends and public holidays. Once your order has been shipped, you will receive a confirmation email with tracking details.

    We currently ship to: The Netherlands, Belgium and Germany. For shipping to other countries, please contact us at admin@thepinkbookmark.com before placing your order.

    You have the right to return your order within 14 days of receipt, in accordance with EU consumer law. Returns are only accepted after prior notification. Please contact admin@thepinkbookmark.com to request a return. After approval, return instructions and the return address will be provided by email.

    Yes. We value feedback and suggestions from our customers and community. If you have ideas, comments or general feedback, please contact us at info@thepinkbookmark.com.

    Yes, you may submit a request for a book that is currently not available on our website. Please note: Submitting a request does not guarantee availability Prices and delivery times may vary Special requests may require additional processing time To request a book, please email admin@thepinkbookmark.com with the book title, author and (if available) ISBN.

    We are always open to meaningful collaborations that align with our brand and community. If you are interested in collaborating, please contact us at info@thepinkbookmark.com with a brief introduction and proposal.

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